BidMyTrip [BMT] conforms to the privacy of citizen data as per directives given under the law of the land. BMT is committed towards the protection and management of your personal information and data.
This Policy describes, inter-alia, BMT's procedures for the collection, processing, disclosure and protection of your personal information when you, as a user, access our website https://www.bidmytrip.net or its mobile application or any of its related tools, related social media platform, services on the BMT Platform.
This Policy outlines user privacy rights. Please note that we use your personal information to, inter alia, provide you with the service(s) available on the BMT Platform in the best possible manner, smooth access to the facilities and services provided by BMT and to actually perform tasks that ensure the outlined services of BMT.
This Privacy Policy shall not be applicable to third-party websites/apps that may be linked to the BMT Platform. Users are requested to refer to respective third-party websites/apps' privacy policies, such as the websites and apps of service providers or travel agents/tour operators, to understand how Personal Information will be collected and processed by such websites/apps. BMT is not responsible, and will not be held responsible, for data/information privacy on others' platforms such as service providers and third-party platforms.
This Privacy Policy shall be read along with the Terms and Conditions laid out by BMT. The final decision of resolution of any perceived ambiguity in the terms lies with BMT. The terms may not be interpreted by you, the user, as per your own perception and understanding.
By using or accessing the BMT website you agree to the collection and use/processing of Personal Information in accordance with this Privacy Policy. This collection of information is necessary to provide the services on the BMT Platform.
For the purposes of this Privacy Policy:
We collect data and information about you when you register and access the services of BMT, including but not limited to the context of your interactions with BMT, the services and features that you use, and your location under the applicable laws. Your personal data such as name, ID number, date and place of birth, phone number, address, email ID, payment/card details etc. will be collected. Such data is only collected as part of the services to be rendered by BMT and for compliance with the applicable law of the land, and for no other purposes.
Some data is automatically captured by the system, such as device information and its ID, operating system, IP number and your session details with time/date stamp. This is captured for security reasons and the legal compliance required and expected of users and BMT as a Platform that provides its services. Demographic data collected helps customize interactions and design specific services to provide you with the best level of services. We may collect location data, which may be used to ensure security features as well as to customize and display services in your region, if any.
The Personal Information collected from you is used only for lawful purposes. We do not sell personal data or rent it. We use your personal data only for holiday packages/tour booking purposes including all other functions such as browsing, scrolling and searching. Your Personal Information, which may include your and your fellow travelers' name, email ID, payment details etc., will be used to ensure that bookings made on the BMT Platform are useful to you according to your requirements as stated by you through the interaction and choices you make on the platform.
In case any of Your information is shared with a third party or service provider, it is in compliance with this Privacy Policy and, if they process any of such information, the same will be done in accordance with their respective privacy policies. Please check the privacy policies of the service providers/travel agents/tour operators and make sure they are acceptable to you.
BMT may use your data to run marketing and promotional campaigns, which may include your name, email ID and other contact details. You may receive promotional information, newsletters, advertisements, reward programs and special deals information by email or social media handles and addresses. However, you, as a user, will have the choice to unsubscribe from such communications.
Additionally, BMT may also use Your Personal Information for several other reasons that include but are not limited to:
Payment partners: for concluding the services provided through the BMT Platform you will be required to make a payment or share your financial data with us, like bank account/card details. We will process the relevant Personal Information required in each case depending on the services availed on the BMT Platform. Similarly, some of Your Personal Information will be processed by parties who assist in the processing of the payment, including but not limited to payment gateways, banking partners, or any other third party that may be engaged in such process.
Service provider/tour operator/travel agency/company: We may share or transfer Your Personal Information with a service provider/tour operator/travel agency/company in connection with services provided through BMT.
We do not intend to disclose personal data of a user to another user. However, when users interact on third-party platforms or social media platforms, their identities may be public or identifiable by other users. You are responsible for protecting your data on all such platforms, including social media platforms.
We may have to disclose personal information as required by law, by court order, by any enforcement authority or in reference to any legal purposes, and for audit and other mandatory compliance purposes.
Please be informed that if you, as a user of the BMT Platform, write or provide/share any content on any other platform such as social media or YouTube channels (directly related to BMT or unrelated), you are responsible for the content, and for protecting your privacy while respecting the sentiments and privacy of BMT and of other users/other entities who may use/see/read such content or comments by you. You are solely responsible for any legal and ethical violations and unacceptable language, words, images, bytes etc. that you post.
We may allow Users to create an account on the Platform using their personal social media accounts such as Facebook, Google etc. In such a scenario, We may capture some of Your Personal Information from Your social media account, like Your first name, last name, email address, phone number, etc.
BMT uses different types of cookies to track your use of its Platform and to give you personalized services. Cookies are used by the system to remember your attributes such as login name, language preference etc. You have the option to accept or reject the cookies. If you accept, your experience on the BMT Platform will be seamless. In case any of your information is shared with a third party in compliance with this Privacy Policy and if they process any of such information, the same will be done in accordance with their respective privacy policies.
Booking data and other personal data will be retained by BMT for as long as the User remains a customer, including contact information of the User. Payment information is retained for as long as it is necessary to process the transaction/booking, including any queries which may arise, and for any other purpose to provide you with the best of the services.
When You interact with BMT on social media or through our posts, We may collect and process the information that You may provide us during such interactions. This may happen when You "Like," "Share," or "Retweet" a post, leave a comment, or submit other content on Our social media platform. The processing of data in this regard is done in compliance with relevant privacy laws and to provide you with the best of services. Please also note that upon such usage of social media platforms, the privacy policies of those social media platforms and the privacy settings you have made with those social media platforms will also apply.
Please be assured that Your Personal Information can only be accessed by BMT authorized personnel who are permitted to access Personal Information in the course of their work.
Please note that amendments may be made to this document from time to time as per requirements, with no prior notice. The latest version is always the one in force. Any changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy, please contact us at support@bidmytrip.net.
Last updated: May 2026